Author: Meryl Muller
8 September 2020
Should You have a Problem with Your Landlord and Need Assistance [in the Western Cape] this needs to be in Writing.
The manner in which to do this:
Go to the Western Cape Government website: www.westerncape.gov.za
- Select: Your Government
- From the drop down Select: Provincial Government
- Under the Heading: The Western Cape Government
7th item down Select: Department of Human Settlement
- Under the Heading: Services
5th item down Select: Settling Disputes between Landlords & Tenants
- Under the Heading: Instructions
Select: Where to access the services - Select: You can download the relevant Complaint and Prescribed application forms
From the Contents list below: You Need to Download, Print, Complete and Scan 2 Forms:-
1. Main Complaint Form for the Rental Housing Tribunal PLUS…
2. Failure to do Maintenance [as an example]
- Main Complaint Form for the Rental Housing Tribunal
- Annexure F (a): Failure to Refund Deposit
- Annexure F (b): Unlawful Notice to Vacate
- Annexure F (c): Exorbitant Increase in Rental
- Annexure F (d): Failure to Accept Notice/Vacate the Property
- Annexure F (e): Failure to Provide Municipal Services
- Annexure F (f): Failure to Pay Rental/Municipal Services/Other
- Annexure F (g): Failure to Do Maintenance
- Annexure F (h): Unlawful Eviction/Unlawful Lockout
- Annexure F (i): Unilateral Changes to Agreement
- Annexure F (j): Unlawful Entry
- Annexure F (k): Unlawful Seizure of Possessions
- Annexure F (l): Failure to Furnish Receipts for Payment
- Annexure F (m): Failure to Provide Copy of Lease
- Annexure F (n): Failure to Reduce Lease to Writing
- Annexure F (o): Claim for Remission of Rental
- Annexure F (p): Complaint Other
For dispute related enquiries
Submit all complaint forms, annexures and a copy of your lease agreement to:
email address: rht.disputes@westerncape.gov.za
Telephone: 021 483 4598 [while this is the number of the RHT it is presently unmanned]