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1. City of Cape Town

  1 - City of Cape Town - Contact Numbers
  1 - SMALL CLAIMS COURT
   

 

1 - City of Cape Town - Contact Numbers


 

Useful contacts   
 
ACCOUNTS (General enquiries & account enquiries)
Telephone: 0860 103 089
Telephone:
(overseas callers only)
021 401 4701
Fax: 0860 103 090
E-mail: accounts@capetown.gov.za
ALCOHOL & DRUG 24/7 HELPLINE
Telephone: 0800 HELP 4 U
0800 435 748
COUNCILLORS
Website: www.capetown.gov.za/council
CABLE THEFT
Telephone: 0800 222 771
Fax: 021 400 5910
CITY MANAGEMENT (City Manager and Executive Directors)
Website: www.capetown.gov.za/en/management
DISASTER RISK MANAGEMENT CENTRE (Enquiries: All hours)
Telephone (All hours): 021 597 5000
Fax: 021 597 5010
E-mail: disasteroperations.centre@capetown.gov.za
ELECTRICITY SERVICES (General, prepaid, loadshedding and faults)
Postal address: PO Box 82, Cape Town, 8000
Telephone: 0800 220 440
Fax: 0860 220 441/0800 220 441
Telephone (Accounts): 0860 103 089
ESKOM: 0860 037 566
E-mail: frcentre@capetown.gov.za
Website: www.capetown.gov.za/en/electricity
Buy electricity online: www.energy.co.za
EMERGENCY (When life or property is endangered by fire, accidents and natural disasters etc)
Telephone: 107
Telephone from mobile: 021 480 7700
Telephone from mobile: 112 (toll free)
EVENTS APPLICATIONS AND PERMITS
Telephone: 021 483 9013/021 483 9272
Fax: 021 957 0046
E-mail: events.permit@capetown.gov.za
FILM SHOOTS & PERMITS
Telephone: 021 483 9060
Fax: 021 483 9061
E-mail: film.permit@capetown.gov.za
FRAUD HOTLINE
Telephone: 0800 323 130
INVESTMENT & TRADE PROMOTION
(WESGRO - Western Cape Investment & Trade Promotion Agency)
Telephone: 021 487 8600
E-mail: info@wesgro.org
LAND INVASION (Squatter control)
Telephone: 0800 225 669
THE MAYOR'S OFFICE
Postal address: Private Bag X9181, Cape Town, 8001
Telephone: 021 400 1300
Fax: 021 400 1313
E-mail: mayor.mayor@capetown.gov.za
MOTOR VEHICLE REGISTRATIONS
Telephone: 0860 103 089
Fax: 021 400 2276/5915
E-mail: accounts@capetown.gov.za
OMBUDSMAN
Telephone: 021 400 5486/7
Fax: 021 400 5952
E-mail: ombudsdirect@capetown.gov.za
PUBLIC TRANSPORT
Telephone (Information): 0800 656 463
Telephone (Dial-a-ride - for disabled people): 0800 600 895
ROADS AND STORMWATER
(Potholes, flooded roads and chemical or other spills)
Telephone: 0860 103 054
Postal address: PO Box X1694, Cape Town, 8000
E-mail: watertoc@capetown.gov.za
SOLID WASTE (Illegal dumping, wheelie bins, cleansing, extra cleaning)
Postal address: PO Box 298, Cape Town, 8000
Telephone: 0860 103 089
Fax: 0860 103 090/021 400 4302
E-mail: wastewise@capetown.gov.za
TENDERS
Telephone: 021 400 2405/2505
Fax: 021 419 7659
E-mail: tenders@capetown.gov.za
TRAFFIC FINES
Telephone: 0860 103 089
Fax: 021 406 8734
Website:
TRAFFIC & METRO POLICE
Telephone: 0860 765 423
TRAFFIC SIGNAL FAULTS (All hours)
Telephone: 0860 00 19 48 
WATER & SANITATION (Emergencies such as leaks, burst pipes, sewer defects/blockages and complaints e.g. low water pressure and water wastage)
Telephone: 0860 103 054
Telephone (Account & consumption) queries: 0860 103 089
Fax: 021 957 4726
E-mail: watertoc@capetown.gov.za
Website: www.capetown.gov.za/en/water

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